Reviews of Project Heating & Cooling
Dan Holden2025-06-19Trustindex verifies that the original source of the review is Google. Monroe installed my original central and heating system over 20 years ago. They've been the company that I've depended on since, True to form, with the recent installation the personnel were professional and courteous. They provided all options as well as the pros and cons of each option. They were on time and the work was completed in a timely manner. Thanks Monroe/Project for a job well done. kelly logan2025-06-17Trustindex verifies that the original source of the review is Google. Our main air conditioning unit was sounding kind of sketchy so I had a Louisville company come in and tried to convince me it would cost too much to fix it. They recommended a new unit for $12,000…. They were very anxious for me to make up my mind and even said “ just call your wife…have her OK and we can install it tomorrow.” I called Project Heating and Cooling and they sent Chuck Sanders out and he was the most honest HVAC person I have ever dealt with. My air conditioning unit was old at 17 years, but he recommended leaving it just the way it was because after he checked the readings it was not in bad shape.. The unit itself had become unbalanced on the pad and that was making the noise… He repositioned the unit and the noise stopped. He also recommended which parts I might need to replace in the future to be more cost-effective than a new unit. When this unit does go out, I will be calling Project for a new unit. I would definitely recommend this company and definitely recommend Chuck Sanders!! Beth2025-06-16Trustindex verifies that the original source of the review is Google. We had a great experience from start to finish with Project Heating & Cooling. Our existing system worked but was not efficient and not the right size for our home. We sought 3 bids for the project however couldn’t beat the service we got from Project. We worked with Cole who took his time and explained everything and was available for any questions. After the install, he checked in with us to ensure we had everything we needed. From start to finish it was the best experience and we got both great products and service. If the experience couldn’t be any sweeter we received a batch of cookies to thank us for our business. Amazing company with fantastic service - we would highly recommend them! Stephen Reynolds2025-06-14Trustindex verifies that the original source of the review is Google. Frank Monroe / Project Heating and cooling were extremely professional and efficient. They were able to get a quote to me and have the unit installed within 7 days at an extremely reasonable price. Bryden was very helpful during the quote phase, he walked me through multiple options and was very patient as I made my decision on what route to take. Logan and Seth were professional and thorough during the installation. Everything looked and worked great upon completion and they didn't leave behind a mess! I highly recommend having them do your HVAC work. Jan Murphy2025-06-13Trustindex verifies that the original source of the review is Google. WOW! Excellent HVAC technicians. They were very knowledgeable about their products. They were also very efficient and friendly. Highly recommend! They even sent us COOKIES, as a thank you! Anyone that gives cookies as a thank you, scores high with me! Thank you! Kitty Riggs2025-05-16Trustindex verifies that the original source of the review is Google. Could not have had a better experience from first information gathering to post installation. Cole, our Project rep, was informative, patient, and always going the extra mile to helping to make our decision easier. Having interviewed 3 other hvac companies, my husband, Dennis, always circled back to Project. Installers to office personnel, Project always lead the 'pack.' Thanks to ALL. Kitty and Dennis Riggs Robert Walker2025-05-12Trustindex verifies that the original source of the review is Google. We have been very happy with our relationship with Project for over 20 years. Norm Fallot2025-05-05Trustindex verifies that the original source of the review is Google. The Project team responded quickly to my furnace A/C replacement ! I highly recommend Project !! Chris Chandler2025-03-18Trustindex verifies that the original source of the review is Google. Thanks Project for a great service, timely, fair price, and completed fast and professional. Very pleased and happy with all aspects of sales, service and job completion.
I had two other companies telling me I needed a new unit, and that it needed replaced. The AC unit is now working with no problems. It saved me $15,000. I have used them for about 10 years now, and would recommend them.
Randolph P.
Louisville, KY
Real people wanting to give you the real thing when it comes to HVAC. Never a bad experience and I can always trust them to give me a straight answer to my questions and make sure that I am the most important customer they have. Trust and Integrity are so hard to find these days. You will find it with Project Heating and Cooling.
Mary B.
Louisville, KY
Excellent service! We have a new HVAC company and it's these folks.
Luke was on time, professional and knows what he's doing. Very fair prices and an overall great experience. Highly recommend!
Todd H.
New Albany, IN
Awesome Experience! Rental went out over the weekend and my tenant was getting antsy thanks to the 90-100 degree weather. Called Project HVAC at 7:40, they called back at 7:55am and got us on the books for a 10-noon time slot that same day. Before noon they were finished and it was up and running as if nothing had happened. So please with their professionalism and speedy response. Will use again and recommend to anyone! PS. Kevin and all the guys at the office are the best!
Amber G.
Louisville, KY
Our air had been out a couple days. Katie shops at the store where my wife Sharon works and after discussing the situation Katie set an appointment for someone to come out and look at our system.
I have dealt with other companies in the area and I have to say I couldn’t be more pleased with the service of Project Heating and Cooling give to us. The young man who came to the house was prompt, courteous and extremely professional. Thank you “Cole” good service is hard to find these days…
Thank you Project Heating and Cooling.
Stephen F.
Louisville, KY
Their representative was very knowledgeable, their installers were polite and friendly, they came when they said they would, the product was as promised, and there were no extra prices for anything. They even fixed a problem with my current ductwork and filter for no extra charge. It took them a little less than 8 hours to replace the old furnace in the attic and the old AC unit outside. That was about 3 weeks ago and all is perfect. Thanks guys!
Scott V.
Louisville, KY
More Customer Testimonials
This is probably one of the best heating and cooling companies around. My furnace went out sometime very early on 1/20/19 at 4. I woke up around 6 am freezing cold. Called around to a few places and nobody could get to us until later in the afternoon. Monroe was able to come in bright and early at 9am.
The technician was right on time and promptly got to work. After a few repairs our furnace was back up and running. Pricing was pretty fair, especially for a the quick service. I would definitely recommend calling them first.
Zach H.
Muncie, IN
I've worked with Project for many years now. I started using them in new construction then for repairs all my rental property.
They worked everything from boilers in 100 year old buildings, to new HVAC systems. They are very reasonable on pricing and when they say we will get it done it GETS done! I would recommend them to anyone. They deal with the headaches so I don't have to! 5 stars no doubt!
Chris F.
Goshen, KY
Kevin, I wanted to say thank you for your help with my daughter's air. Sometimes it feels like you can't catch a break. Just an FYI, Katie is a single mom of a young son whose father passed away from an overdose when he was only seven. They've had an uphill battle, but the son is now 15. You made their life a little easier. If I ever meet you, I will probably hug you.
Kim R.
Middletown, KY
I wanted to let you know how much I appreciate the service I recently received from one of your employees. Dan did a follow-up inspection at one of my rental properties in Douglas Hills.
A couple days before this "another company" charged me $59 to check out the HVAC system. Unfortunately that person was very dishonest and stated that a capacitor needed replacing to get the AC and furnace working. He sent me an estimate of $2000+ to replace those items but offered NO guarantee it would actually fix my issues.
Then a week later my tenant moved in and realized the AC was still not working. So I called Project Heating & Cooling and one of your service people found a loose wire. Your technicians really saved me a lot of money! Thanks for all of your help.
Rick S.
Louisville, KY
Melanie joins me in extending our heartfelt thanks for the excellent service and consideration you gave is in our HVAC replacement. The crew was outstanding and extremely accommodating, even to the point of getting the carpet cleaned! Becoming very difficult to find any business entity with this degree of commitment anymore.
My sons hold you in extremely high regard and thus, we do as well. We look forward to many more years with Project and wish you the greatest good fortune going forward.
Dr. Ronald F.
St. Matthews
Real people wanting to give you the real thing when it comes to HVAC. Never a bad experience and I can always trust them to give me a straight answer to my questions and make sure that I am the most important customer they have. Trust and Integrity are so hard to find these days. You will find it with Project Heating and Cooling.
Mary B.
Okolona
PROJECT HEATING & COOLING
Street Address:
515 N. English Station Road
Louisville, KY 40223
Mailing Address:
P.O. Box 43669
Louisville, KY 40253
Phone: (502) 245-6683
Call (502) 245-6683
for Emergency Service
Connect with Project HVAC
Commercial
Honest Pros. Local Joes.™
Licenses:
#MOOO26 & #HM05536
Hours:
7:30 am - 4:30 pm Monday - Friday
Saturday & Sunday: On Call (502) 245-6683
24/7 HVAC Emergency Service
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