Careers at Project Heating & Cooling
Customer Service Representative
Starting at $15 per hour with opportunity to earn more
Job Type: Full-time
Role would report to the Office Manager.
Role would be, but not limited to the following:
· Work as a member of the Service Department to successfully meet the needs of our customers HVAC requirements. This would require the CSR to work with all departments so as to maintain our current customers trust and business while assisting in our future growth.
The Customer Service Assistants responsibilities would include but not be limited to the following:
· Answer multiline phone system, schedule appointments and dispatch service technicians
· Make outgoing phone calls for maintenance/service scheduling
· Sell and renew maintenance agreements
· Clerical duties
· Efficiently collect customers information for data entry
· Process inner office material in a timely manner